Bridging the Intention–Behavior Gap in Green Consumption: An Integrated Framework of Sustainable Repurchase Intention
DOI:
https://doi.org/10.55980/esber.v3i3.299Keywords:
Sustainable Repurchase Behavior, Green Perceived Value, Green Trust, Green Consumer ResearchAbstract
Recent advances in green consumer research have increasingly emphasized sustainable repurchase behavior as a critical indicator of long-term environmental commitment and business sustainability. However, existing studies remain theoretically fragmented, employing diverse models and constructs without a unified framework to explain how determinants, mediators, and moderators interact in shaping green repurchase intentions. This study develops an integrated conceptual framework of sustainable repurchase behavior through a Systematic Literature Review (SLR) guided by PRISMA 2020. Drawing on 72 peer-reviewed articles published between 2018 and 2024 from Scopus, ScienceDirect, and Google Scholar, the analysis systematically maps key determinants, mediators, and moderators within green consumer research. The findings reveal that Green Perceived Value (GPV) consistently emerges as the most dominant determinant of green repurchase intention. Its influence operates both directly and indirectly through critical mediators, particularly green trust, green satisfaction, and attitudes toward green products. Furthermore, contextual moderators such as green knowledge, green social media engagement, and regulatory environments significantly shape the strength of these relationships. The study demonstrates that sustainable repurchase behavior is not a linear outcome of intention but the result of complex, multi-layered psychological and contextual interactions. This research contributes by proposing a unified, integrative framework that consolidates TPB, VAB, and ECT perspectives, offering clearer theoretical coherence and practical guidance for advancing sustainable consumption strategies.
References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Asan, S. (2024). Online consumer review dan green brand experience: Faktor pendorong green repurchase intention. Jurnal Manajemen Maranatha, 24(1), 117–130. https://doi.org/10.28932/jmm.v24i1.10151
Chen, Y. (2013). Towards green loyalty: driving from green perceived value, green satisfaction, and green trust. Sustainable Development, 21(5), 294–308. https://doi.org/10.1002/sd.500
Dangelico, R. M., Nonino, F., & Pompei, A. (2021). Which are the determinants of green purchase behaviour? A study of Italian consumers. Business Strategy and the Environment, 30(5), 2600–2620. https://doi.org/10.1002/bse.2766
Ghazali, E. M., Mutum, D. S., & Ariswibowo, N. (2018). Impact of religious values and habit on an extended green purchase behaviour model. International Journal of Consumer Studies, 42(6), 639–654. https://doi.org/10.1111/ijcs.12472
Hashish, M. E.-S., Abdou, A. H., Mohamed, S. A. K., Elenain, A. S. A., & Salama, W. (2022). The Nexus between Green Perceived Quality, Green Satisfaction, Green Trust, and Customers’ Green Behavioral Intentions in Eco-Friendly Hotels: A Structural Equation Modeling Approach. International Journal of Environmental Research and Public Health, 19(23), 16195. https://doi.org/10.3390/ijerph192316195
Homer, P. M., & Kahle, L. R. (1988). A structural equation test of the value-attitude-behavior hierarchy. Journal of Personality and Social Psychology, 54(4), 638–646. https://doi.org/10.1037/0022-3514.54.4.638
Hu, T.-L., Chao, C.-M., & Lin, C.-H. (2024). The Role of Social Media Marketing in Green Product Repurchase Intention. Sustainability, 16(14), 5916. https://doi.org/10.3390/su16145916
Huang, S. (Sam), Qu, H., & Wang, X. (2024). Impact of green marketing on peer-to-peer accommodation platform users’ repurchase intention and positive word-of-mouth: mediation of trust and consumer identification. International Journal of Contemporary Hospitality Management, 36(3), 691–712. https://doi.org/10.1108/IJCHM-10-2022-1300
Mawardi, M. K., Iqbal, M., Astuti, E. S., Alfisyahr, R., & Mappatompo, A. (2024). Determinants of green trust on repurchase intentions: a survey of Quick Service Restaurants in Indonesia. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2318806
Mehraj, D., & Qureshi, I. H. (2022). Does green brand positioning translate into green purchase intention?: A mediation–moderation model. Business Strategy and the Environment, 31(7), 3166–3181. https://doi.org/10.1002/bse.3069
Meng, L., & Si, W. (2022). Pro-Environmental Behavior: Examining the Role of Ecological Value Cognition, Environmental Attitude, and Place Attachment among Rural Farmers in China. International Journal of Environmental Research and Public Health, 19(24), 17011. https://doi.org/10.3390/ijerph192417011
Ndofirepi, T. M., & Matema, S. C. (2020). Relationship between personality and the intention on repeat purchases for environmentally friendly products. Journal of Contemporary Management, 17(2), 250–277. https://doi.org/10.35683/jcm18083.73
Pancić, M., Serdarušić, H., & Ćućić, D. (2023). Green Marketing and Repurchase Intention: Stewardship of Green Advertisement, Brand Awareness, Brand Equity, Green Innovativeness, and Brand Innovativeness. Sustainability, 15(16), 12534. https://doi.org/10.3390/su151612534
Patiño-Toro, O. N., Valencia-Arias, A., Palacios-Moya, L., Uribe-Bedoya, H., Valencia, J., Londoño, W., & Gallegos, A. (2024). Green purchase intention factors: A systematic review and research agenda. Sustainable Environment, 10(1). https://doi.org/10.1080/27658511.2024.2356392
Putra, I. K. M., Wirga, I. W., Sanjaya, I. B., Pasek, I. K., & Sukarta, I. W. (2022). Does green perceived value impact the green repurchase intention? International Journal of Business, Economics & Management, 5(3), 176–180. https://doi.org/10.21744/ijbem.v5n3.1933
Riva, F., Magrizos, S., Rubel, M. R. B., & Rizomyliotis, I. (2022). Green consumerism, green perceived value, and restaurant revisit intention: Millennials’ sustainable consumption with moderating effect of green perceived quality. Business Strategy and the Environment, 31(7), 2807–2819. https://doi.org/10.1002/bse.3048
Santri Anom, N., Ratnawati, K., & Dwi Vata Hapsari, R. (2024). An investigation of the impact of green perceived value and green perceived risk on repurchase intention through green trust in green product Adidas. International Journal of Research in Business and Social Science (2147- 4478), 13(9), 54–68. https://doi.org/10.20525/ijrbs.v13i9.3876
Selviana, D., & Iqbal Daulay, M. Y. (2023). Pengaruh Environment Knowledge Dan Green Packaging Terhadap Green Repurchase Intention Dimediasi Green Trust. REVITALISASI, 12(2), 257. https://doi.org/10.32503/revitalisasi.v12i2.4542
Shafie, N. I., Abd Rahman, N. H., Harun, R., Ismail, S., & Shafie, N. A. (2024). Consumer Green Products through the Lens of Bibliometrics: Trends analysis. Information Management and Business Review, 16(3S(I)a), 514–524. https://doi.org/10.22610/imbr.v16i3S(I)a.4220
Shang, W., Zhu, R., Liu, W., & Liu, Q. (2024). Understanding the Influences on Green Purchase Intention with Moderation by Sustainability Awareness. Sustainability, 16(11), 4688. https://doi.org/10.3390/su16114688
Sharma, K., Aswal, C., & Paul, J. (2023). Factors affecting green purchase behavior: A systematic literature review. Business Strategy and the Environment, 32(4), 2078–2092. https://doi.org/10.1002/bse.3237
Siyal, S., Ahmed, M. J., Ahmad, R., Khan, B. S., & Xin, C. (2021). Factors Influencing Green Purchase Intention: Moderating Role of Green Brand Knowledge. International Journal of Environmental Research and Public Health, 18(20), 10762. https://doi.org/10.3390/ijerph182010762
Stern, P. C. (2000). New Environmental Theories: Toward a Coherent Theory of Environmentally Significant Behavior. Journal of Social Issues, 56(3), 407–424. https://doi.org/10.1111/0022-4537.00175
Suhartanto, D., Kartikasari, A., Hapsari, R., Budianto, B. S., Najib, M., & Astor, Y. (2021). Predicting young customers’ intention to repurchase green plastic products: incorporating trust model into purchase intention model. Journal of Asia Business Studies, 15(3), 441–456. https://doi.org/10.1108/JABS-04-2020-0150
Wang, J., Xu, S., Zhang, S., Sun, C., & Wu, L. (2023). Research on the Impact of Consumer Experience Satisfaction on Green Food Repurchase Intention. Foods, 12(24), 4510. https://doi.org/10.3390/foods12244510
Yadav, R., & Pathak, G. S. (2017). Determinants of Consumers’ Green Purchase Behavior in a Developing Nation: Applying and Extending the Theory of Planned Behavior. Ecological Economics, 134, 114–122. https://doi.org/10.1016/j.ecolecon.2016.12.019
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Muhammad Distian Andi Hermawan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.












