Orbaningsih, Dwi, Mellisa Gitaria, and Wahyono Gendut Budi. “Innovation of Electronic-Based Multipurpose Credit Services to Improve Customer Satisfaction Through Loan Fee : A Study on Bank Jatim - Malang”. Economics, Business, Accounting & Society Review 1, no. 1 (February 27, 2022): 49–57. Accessed August 27, 2026. https://ecsis.org/index.php/ebasr/article/view/6.