ORBANINGSIH, D.; GITARIA , M. .; GENDUT BUDI , W. . Innovation of Electronic-Based Multipurpose Credit Services to Improve Customer Satisfaction Through Loan Fee : A Study on Bank Jatim - Malang . Economics, Business, Accounting & Society Review, [S. l.], v. 1, n. 1, p. 49–57, 2022. DOI: 10.55980/ebasr.v1i1.6. Disponível em: https://ecsis.org/index.php/ebasr/article/view/6. Acesso em: 18 apr. 2026.